Effective Date: 13/07/2026 Last Updated: 15/07/2026
Whytebage (“we,” “us,” or “our”) operates the website whytebage.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
Account information: name, email address, phone number, and password when you register (as a buyer or general user).
Contact form submissions: name, email, and message content when you contact us.
Communications: records of correspondence if you email or message us.
1.3 Payment Information
If purchases or transactions are processed through the Site, payment details (e.g., card or mobile money information) are handled by our third-party payment processor, Paytack. We do not store full payment card details on our own servers.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Process transactions and payments
Respond to inquiries and provide customer support
Send service-related updates (e.g., order confirmations, account notices)
Improve Site performance, security, and user experience
Detect and prevent fraud or misuse
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share information with:
Legal authorities: where required by law or to protect our rights, users, or the public.
Service providers: payment processor- Paystack in the event of fraudulent activity.
4. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Account information is generally retained until you request deletion or close your account.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Ghana-based users may exercise rights under the Data Protection Act, 2012 (Act 843). To make a request, contact us using the details in Section 9.
6. Cookies
We use cookies and similar technologies to:
Keep you signed in
Remember your preferences
Understand how visitors use the Site (analytics)
You can control cookies through your browser settings.
7. Data Security
We implement reasonable technical and organisational measures (including security monitoring and regular backups) to protect your information.
8. Children’s Privacy
The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: info@whytebage.com Website: whytebage.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.
