Effective Date: 13/07/2026 Last Updated: 15/07/2026
Whytebage (“we,” “us,” or “our”) operates the website whytebage.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services, including our produce marketplace connecting farmers and buyers.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
Account information: name, email address, phone number, and password when you register (as a farmer, buyer, or general user).
Produce listings: details farmers submit about available produce (type, quantity, price, location, images).
Contact form submissions: name, email, and message content when you contact us.
Communications: records of correspondence if you email or message us.
1.2 Information Collected Automatically
Usage data: pages visited, time spent, browser type, device type, and IP address.
Cookies and similar technologies: used to keep you logged in, remember preferences, and analyze site traffic. See Section 6 below.
1.3 Payment Information
If purchases or transactions are processed through the Site, payment details (e.g., card or mobile money information) are handled by our third-party payment processor. We do not store full payment card details on our own servers.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Connect farmers with buyers and facilitate produce listings
Process transactions and payments
Respond to inquiries and provide customer support
Send service-related updates (e.g., order confirmations, account notices)
Improve Site performance, security, and user experience
Detect and prevent fraud or misuse
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share information with:
Service providers: hosting (e.g., HostGator), email services, payment processors, and analytics providers who help us operate the Site.
Other users: farmer listing details (e.g., produce type, quantity, general location) are visible to buyers to facilitate transactions.
Legal authorities: where required by law or to protect our rights, users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Account information is generally retained until you request deletion or close your account.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Ghana-based users may exercise rights under the Data Protection Act, 2012 (Act 843). To make a request, contact us using the details in Section 9.
6. Cookies
We use cookies and similar technologies to:
Keep you signed in
Remember your preferences
Understand how visitors use the Site (analytics)
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
7. Data Security
We implement reasonable technical and organizational measures (including security monitoring and regular backups) to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Site is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: info@whytebage.com Website: whytebage.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.
